Payment & Billing Policy

Effective Date: June 1, 2025

At Forged EGO, we value transparency and professionalism in every client relationship. This Payment & Billing Policy outlines how we structure project payments, issue invoices, and handle billing-related matters.

Payment Terms

All projects begin with a non-refundable deposit, typically 50% of the total project cost, unless otherwise agreed in writing. Work will not begin until this initial payment is received. The remaining balance is due upon project completion and before final delivery of the website or other digital assets.

For larger projects or ongoing retainers, we may break payments into structured milestones, which will be clearly outlined in your proposal or invoice.

Accepted Payment Methods

We accept payments via credit or debit card, processed securely through Stripe, as well as direct bank transfers upon request. All payments are made in U.S. dollars unless otherwise arranged.

Invoicing

Invoices will be sent to the client via email and include a breakdown of services, payment due date, and total amount owed. Payment is due within 7 days of the invoice date unless otherwise specified.

Late Payments

If payment is not received by the due date, a late fee of 5% of the outstanding balance may be added every 10 business days. Work may be paused on the project until payment is received. After 30 days of non-payment, Forged EGO reserves the right to suspend services, revoke access to deliverables, or refer the invoice to collections if necessary.

Final Delivery & Ownership

Ownership of the final website, code, and deliverables transfers to the client only after the final balance is paid in full. Until then, all assets remain the property of Forged EGO.

Recurring Services

For clients on monthly plans (e.g., hosting, maintenance), payments are billed automatically on a recurring basis through Stripe. Clients will be notified 30 days before any price changes. Cancellation of recurring services must be made in writing at least 7 days before the next billing cycle.

Contact

If you have questions about your invoice, payment options, or billing issues, please contact:

Nick Powers
Email: fe.nspowers@gmail.com